Senior Account Manager

4 weeks ago

Seattle, Washington, United States Snap Full time
About Snap

Snap Inc. is a technology company that empowers people to express themselves, live in the moment, learn about the world, and have fun together. Our three core products are Snapchat, Lens Studio, and Spectacles.

Job Description

We're seeking a Senior Account Manager to join our Sales team. As a member of this team, you'll work in a fast-paced and fluid environment, helping to grow and nurture senior-level client relationships, analyze and optimize campaign performance, and lead complex platform work streams.

Key Responsibilities
  • Lead, manage, and proactively grow relationships with key clients and agency partners.
  • Proactively lead product update discussions, educate brands and agencies on Snap's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
  • Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships.
  • Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients.
  • Lead projects involving complex work streams and cross-functional collaboration (internally and externally).
  • Dive deep into campaign performance data; guide KPI-driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities.
  • Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real-time analysis.
  • Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category.
Requirements
  • Advanced Excel skills, as well as experience with analyzing datasets and delivering actionable insights.
  • Incredibly data-driven, with a deep understanding of advertising performance metrics.
  • Proven experience working effectively with cross-functional teams and all levels of management (internally and externally).
  • Expert understanding of advertising performance metrics.
  • Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies).
  • Ability to work in a fast-paced environment and adapt to changes.
  • Ability to lead multiple projects with strong attention to detail.
  • Exceptional communication skills; both written and verbal.
  • Exceptional organizational and prioritization skills.
Qualifications
  • BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience.
  • 5+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or 5+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long-term strategies.
  • Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field.
Preferred Qualifications
  • Pre-existing relationships with senior-level client decision-makers and brand marketers.
  • Impressive track record of delivering on quota and obtaining positive reviews.
  • A passion for Snapchat as a user and solid knowledge of our ad products.
Benefits

Snap Inc. is committed to providing a comprehensive benefits package that includes paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.

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