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Showroom Guest Coordinator

2 months ago

Burlington, Massachusetts, United States Ferguson Enterprises Full time
Position Overview

As a Showroom Guest Coordinator, you will be the first point of contact for visitors to our showroom. Your primary responsibility will be to welcome guests and understand their needs during their visit.

Key Responsibilities
  • Greet Visitors: Provide a warm and friendly welcome to all guests upon their arrival.
  • Understand Guest Needs: Engage with visitors to learn about their motivations and requirements.
  • Manage Communications: Handle incoming phone calls with a positive attitude, ensuring that inquiries are directed appropriately.
  • Appointment Coordination: Clearly communicate our appointment policies to guests.
  • Relationship Building: Foster lasting relationships with customers to enhance their experience.
Qualifications

The ideal candidate will possess excellent communication skills and a strong customer service orientation, contributing to a positive showroom environment.