Technical Support Specialist
4 days ago
Compass Technology is seeking a highly skilled Technical Support Specialist to join our team. This individual will provide essential computing services and support to corporate and field associates, including VIP and executive level associates. As the public face of the IT department, this role requires strong communication and interpersonal skills.
Job Requirements- Expertise in Microsoft Windows, Office, Apple OS, browsers like MS Edge, Chrome, Firefox, and Compass Group applications.
- Skilled in networking, Active Directory, Exchange, O365 administration, Intune, and mobile device management.
- Role as a subject matter expert and point of escalation for IT issues, with a focus on troubleshooting a range of devices and applications.
- Provide general training on technology use for VIP associates.
The estimated salary for this position is $70,000 - $90,000 per year, depending on experience.
Benefits:
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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