IT Infrastructure Support Specialist
1 day ago
ACL Digital is a forward-thinking organization that delivers innovative solutions to businesses. We are seeking a skilled IT Infrastructure Support Specialist to join our team.
Salary and BenefitsThe salary for this position ranges from $70,000 to $100,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a 401(k) matching program.
Job DescriptionWe are looking for an experienced IT Infrastructure Support Specialist to identify, resolve, or escalate hardware and software issues across multiple technology domains. Key responsibilities include:
- Monitoring system alerts and adjusting workloads to ensure optimal performance
- Troubleshooting and resolving technical issues in a timely manner
- Administering systems and ensuring compliance with established standards
- Documenting procedures and training staff to ensure knowledge transfer
- Participating in problem management and special projects
The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a strong commitment to delivering high-quality results.
Required Skills and QualificationsTo be successful in this role, you will need:
- 3+ years of experience in IT infrastructure support
- Strong understanding of hardware and software technologies
- Excellent problem-solving and analytical skills
- Ability to work collaboratively with cross-functional teams
- Strong communication and documentation skills
As an IT Infrastructure Support Specialist at ACL Digital, you can expect:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- Recognition and rewards for outstanding performance
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