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Customer Service Representative

2 months ago


Port Chester, New York, United States Penske Automotive Full time
About the Role

We are seeking a highly skilled and customer-focused Cashier to join our team at the BMW Service Center, a Penske Automotive Group dealership. As a Cashier, you will play a critical role in delivering exceptional customer experiences and ensuring seamless transactions.

Key Responsibilities
  • Process payments for products and services sold by our dealership in a timely, friendly, and professional manner.
  • Provide accurate and efficient service to customers, responding to their inquiries and resolving any issues promptly.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
  • Maintain a high level of product knowledge and stay up-to-date on dealership promotions and offers.
  • Ensure all transactions are accurately recorded and reconciled, adhering to local, state, and federal statutes, as well as company policies.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A comprehensive benefits program, including health care options and a 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • A values-driven culture built on integrity, professionalism, excellence, and teamwork.
Requirements

To be successful in this role, you will need:

  • A genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong mathematical and analytical skills relevant to calculating, processing, and reconciling customer invoices, payments, and dealership deposits.
Why Join Us?

Penske Automotive Group is a Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.