Customer Service Representative

2 weeks ago


Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences and reinforcing the growth of our successful insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, eligibility, coverages, and policy changes.
  • Schedule appointments, identify customer needs, and market appropriate products and services.
  • Use a customer-centric approach to educate customers about insurance options and promote the development of our business.
  • Manage customer communication workflow and ensure office targets are met.
Requirements
  • Dedicated to customer service and able to effectively relate to customers.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving and able to work in a fast-paced environment.
Benefits
  • Competitive salary and bonus structure.
  • 401(k) matching and comprehensive benefits package.
  • Opportunities for career growth and advancement.

We are committed to creating a fun, energetic work environment that is an enjoyable place to work. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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