Bilingual Customer Service Specialist
2 weeks ago
Position: Bilingual Spanish Customer Service Specialist
Company: Kathy Schultze - State Farm Agent
Location: Frederick, PA
Kathy Schultze - State Farm Agent is looking for a motivated and customer-oriented Bilingual Spanish Customer Service Specialist to enhance our customer service team. Our agency is dedicated to delivering outstanding service and tailored insurance solutions to our diverse clientele.
Key Responsibilities:- Interact with clients in a respectful, professional, and compassionate manner.
- Provide comprehensive information regarding insurance offerings and services.
- Assist clients with modifications to their policies, claims processing, and billing questions.
- Assess client needs and suggest suitable coverage options.
- Address client concerns and complaints with understanding and professionalism.
- Accurately process insurance quotes and applications.
- Proficient in both English and Spanish (both written and spoken).
- Prior experience in customer service is advantageous.
- Strong communication and interpersonal abilities.
- Capability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Detail-oriented with excellent organizational skills.
- Competent in computer applications and typing.
- Must be able to pass the Property and Casualty State Insurance Exam.
- Competitive salary based on experience.
- Comprehensive training and continuous development opportunities.
- Paid time off and holiday benefits.
About Kathy Schultze - State Farm Agent: Kathy Schultze - State Farm Agent has been a trusted provider in the Frederick community for 40 years, offering a variety of insurance products including auto, home, life, and health insurance. We take pride in delivering personalized service and fostering long-term relationships with our clients.
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Bilingual Customer Service Specialist
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Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full timeJob OverviewPosition: Bilingual Spanish Customer Service SpecialistCompany: Kathy Schultze - State Farm AgentLocation: Frederick, PAKathy Schultze - State Farm Agent is looking for a motivated and customer-oriented Bilingual Spanish Customer Service Specialist to enhance our service team. Our agency is dedicated to delivering outstanding service and tailored...
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Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full timeJob OverviewPosition: Bilingual Spanish Customer Service AssociateCompany: Kathy Schultze - State Farm AgentLocation: Frederick, PAKathy Schultze - State Farm Agent is on the lookout for a dedicated and customer-oriented Bilingual Spanish Customer Service Associate. Our agency is renowned for delivering outstanding service and tailored insurance solutions to...
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