Customer Service Representative

9 hours ago


Camp Hill, Pennsylvania, United States Coverall Full time
Job OverviewWe're seeking a highly motivated and self-driven individual to join our team as a Customer Service Account Representative/Trainer. As a key member of our team, you will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you

What We Offer:
• Competitive base salary
• Annual raise program
• Fuel / cell phone allowance
• Industry leading training
• Work-life balance
• Fun family culture
• Full range of benefits including medical, dental, vision, a matching 401k, and Aflac
• Tropical Trip Incentive

Responsibilities:
• Ongoing communication to our existing customers, and documentation of calls
• New customer set-up
• Field and classroom training to our new and existing franchise base
• Providing quotes to customers for additional services
• Periodically loading equipment onto trucks

Requirements:
• Account management preferred but not required
• High school diploma required. Bachelor's degree preferred
• Exceptional written and verbal communication skills
• Strong training skills
• Exceptional problem solving and time management abilities
• Proficiency with computer, Microsoft Office Suite and internet
• Must be able to lift 50 pounds
• Valid driver's license and reliable transportation

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