Customer Service Engineer

4 hours ago


La Grange, Illinois, United States Aegis Worldwide Full time
Customer Service Engineer

Aegis Worldwide is seeking a skilled Customer Service Engineer to join their team in Countryside, IL. This direct hire position involves working with a manufacturing client to provide technical support and commissioning services for their equipment.

Key Responsibilities:
  • Travel to client sites (55% of the time) to commission and troubleshoot PLC and HMI systems
  • Train clients on equipment setup and use
  • Support assembly of equipment at the Countryside plant
  • Perform I/O checks on equipment before startup and commissioning
  • Correct issues identified during I/O checks
  • Redline electrical schematics and mechanical drawings to communicate necessary changes
Requirements:
  • 5+ years of relevant experience with an associate's degree, trade school, or high school diploma/GED
  • Experience troubleshooting and debugging PLCs and HMIs on newly installed equipment
  • Experience with Allen Bradley PLC product lines
  • Willingness to travel 55% of the time, including internationally
  • Strong communication skills
What We Offer:
  • Competitive salary range: $75k-$95k
  • 35/HR to 42/HR paid for travel time, per diem, and additional $10/HR to $15/HR when on the job at a customer site


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