Cafe Service Specialist

7 days ago


Reston, Virginia, United States Sheraton Reston Full time
About the Job

We are seeking a skilled Barista to join our team at Sheraton Reston. As a Barista, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Greet and Serve Guests: Welcome customers in a friendly and professional manner, take food and drink orders, and serve beverages and food items.
  • Prepare and Maintain the Coffee Bar: Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks. Maintain the cleanliness and organization of the coffee bar and surrounding areas.
  • Manage Cash and Credit Transactions: Process customer payments, handle cash and credit transactions, and maintain accurate records of sales and inventory.
  • Restock and Replenish Supplies: Restock and replenish supplies, including coffee, tea, sugar, cream, and other essentials, to ensure a smooth and efficient service.
  • Collaborate with the Team: Work closely with other team members to ensure seamless service and a positive experience for our guests.
Requirements
  • Customer Service Skills: Provide exceptional customer service, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
  • Communication Skills: Communicate effectively with customers, colleagues, and management to ensure a smooth and efficient service.
  • Attention to Detail: Maintain a clean and organized workspace, restock supplies, and ensure accurate records of sales and inventory.
  • Teamwork and Adaptability: Collaborate with other team members, adapt to changing situations, and prioritize tasks to ensure a positive experience for our guests.


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