Customer Development Associate Manager

4 weeks ago


San Francisco, California, United States SC Johnson Full time

About the Role

The Associate Manager, Customer Development, plays a pivotal part in the organization, serving as the headquarter sales and business development lead. This role is responsible for virtually every aspect of the go-to-market strategy, acting as the 'voice of the customer' to the HQ functions and the 'voice of HQ' out to the sales organization.

Key Responsibilities

  • Partner with the Commercial Brand Development team to craft medium and long-term strategies to achieve the brand's objectives.
  • Work with cross-functional and field sales teams on near-term execution of the annual business plan, including collaborating on business development, new item presentations, customer meetings, and analyses.
  • Develop and maintain the annual Go-To-Market playbook for the Field Sales organization, including priorities, selling materials, and in-store standards.
  • Manage the interface between field sales, demand planning, and cross-functional partners in the monthly Sales & Operations Planning cycle.

Requirements

  • Bachelor's degree and 5+ years of experience in Sales and/or Customer Development, preferably at a consumer products company.
  • Strong analytical experience, interpreting and analyzing data (Nielsen/IRI).
  • Curious and analytical mindset, ability to independently assess data, integrate into selling stories, and leverage it to grow the business.

About SC Johnson

SC Johnson is a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control, and shoe care products, as well as professional products. We strive to create a positive, inclusive, and unique workplace, where everyone feels valued, listened to, and supported to do their best possible work.

Equal Opportunity Employer

SC Johnson is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to ensuring everyone who works at SC Johnson feels that they have a real sense of belonging and that they can show up as who they are.



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