Front Office Associate
1 week ago
Four Points by Sheraton Hotel and Conference Center is a leading name in the hospitality industry, known for our commitment to exceptional service and guest satisfaction.
As a Guest Services Coordinator, you will play a vital role in ensuring our guests have a memorable experience from the moment they arrive. Your responsibilities will include:
- Delivering outstanding hospitality and professionalism to all guests.
- Managing front desk operations and addressing guest inquiries efficiently.
- Utilizing hotel reservation software to assist with bookings and guest needs.
- Providing information about hotel services, amenities, and local attractions.
This position requires strong problem-solving skills and the ability to multitask in a fast-paced environment. Candidates should possess:
- Experience in hotel front desk operations or a similar customer service role.
- Excellent communication and organizational abilities.
- A positive attitude and reliability.
- Bilingual skills are a plus.
The work schedule for this role includes shifts from 2 PM to 10:30 PM or 3 PM to 11:30 PM.
Compensation for this position ranges from $16.78 to $20.96 per hour, depending on experience and location. Additionally, you will have the opportunity to participate in our comprehensive benefits program, which includes:
- Incentive plans
- Health and wellness programs
- 401(k) and pension plans
- Career development opportunities
- Tuition reimbursement
- Flexible work arrangements
- Employee discounts at participating hotels
We are proud to be an Equal Opportunity Employer, dedicated to building a diverse workforce.
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