Supervisor, High Throughput Operations

3 weeks ago

Norwood, Massachusetts, United States Moderna Full time

The Role

Technical Development Operations seeks a supervisor from 11 AM to 7 PM, Monday through Friday, to be the hands-on, front-line leader, accountable for leading a team in support of an automated, fast-paced operation to deliver DNA, RNA, and LNP for our Research and Process Development customers. The ideal candidate will apply existing knowledge of bioprocess unit operations and operational excellence while learning new processes and the Moderna platform to enable technical success. They will enable technical and operational success while keeping employee safety and product quality front of mind. This is an onsite role based in Moderna's Technology Center campus in Norwood, MA.

In this role, you will manage a high-performing, flexible operations team capable of meeting a constantly evolving High Throughput Operations timelines and priorities with dotted line responsibilities to supporting groups including Digital, Quality, Robotics, Logistics, and Facilities. You will also provide input to senior management on resource, training, or other needs to ensure business and financial goals are met.

Here's What You'll Do

Ensure safe and high-quality production of DNA, mRNA, and/or LNP

Establish and maintain a safety, quality, and continuous improvement culture driven team

Oversee the hiring, training, development, retention, and performance of staff for execution in HTOPs

Provide on-the-floor coaching of the operations team in execution of the process, troubleshooting, and safety practices

Identify risks and escalate communicate issues that could impact metrics and process performance

Work with process SMEs to develop SOPs and training materials and ensure appropriate training of staff and adherence to established procedures and operational excellence practices

Own and drive good shift handover practices (in partnership with the supervisors on either side of your schedule)

Adhere to laboratory gowning procedures

Adhere to documented waste handling procedures to respect environmental regulations

Exercise independent judgement and decision-making as appropriate

Development of effective working relationships with both HTOPs and cross-functional partners

Support and/or lead continuous improvement projects, goals, and/or OKRs

Dotted line management to junior level staff in the supporting groups (e.g., digital, quality, robotics) of the staggered shift

Here's What You'll Need (Basic Qualifications)
Education: Bachelor's or Master's degree in Life Sciences, Chemistry, Engineering, Pharmaceutical Sciences, or related technical discipline

Experience: 5 years of relevant experience with a Bachelor's degree or 2 years of relevant experience with a Master's degree.

Previous Supervisory / Leadership experience

Here's What You'll Bring to the Table (Preferred Qualifications)
Expertise with the manufacturing process of DNA, RNA, and/or LNP

Proven organizational skills with drive and flexibility to operate in a fast-paced and dynamic workplace

Thorough knowledge and understanding of standard workflows and on-the floor presence walkthroughs

Exceptional analytical and communication skills (oral, written, and presented)

Experience with cell culture / fermentation operations

Strong leadership, collaboration, and team building skills

Skill in conflict resolution and crucial conversations (within the team and between functions)

Fluency in digital systems such as MS Teams, Smartsheet, Excel, etc.

Proven ability to assess risk and collaborate with support groups to develop suitable action plans and minimize potential impact.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:
Highly competitive and inclusive medical, dental and vision coverage options
Flexible Spending Accounts for medical expenses and dependent care expenses
Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
Family care benefits, including subsidized back-up care options and on-demand tutoring
Free premium access to fitness, nutrition, and mindfulness classes
Exclusive preferred pricing on Peloton fitness equipment
Adoption and family-planning benefits
Dedicated care coordination support for our LGBTQ+ community
Generous paid time off, including:

• Vacation, sick time and holidays

• Volunteer time to participate within your community

• Discretionary year-end shutdown

• Paid sabbatical after 5 years; every 3 years thereafter
Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
401k match and Financial Planning tools
Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
Complimentary concierge service including home services research, travel booking, and entertainment requests
Free parking or subsidized commuter passes
Location-specific perks and extras

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We're focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at (EEO/AAP Employer)

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