Manager of Customer Service Professionals

2 days ago


Richardson, Texas, United States Insurance Source of Dallas Full time

Job Description:

We are seeking a results-driven Office Manager to join our team at Insurance Source of Dallas. As a key member of our Personal Lines department, you will be responsible for leading and developing a high-performing team, developing and implementing effective sales strategies, and analyzing data to identify areas for improvement.

Responsibilities:

  • Manage and train customer service staff
  • Oversee policy servicing and sales tactics
  • Explain coverages and ensure excellent customer experience

Benefits:

  • Competitive hourly base pay ($18-$22 per hour)
  • Bonus opportunities based on production
  • Frequent additional incentives for meeting weekly and monthly goals
  • Paid training and licensing
  • Paid time off
  • We offer health, dental, and vision insurance

Requirements:

  • Must be authorized to work in the United States
  • Bilingual - Spanish
  • Sales and insurance experience required
  • Strong analytical and problem-solving skills

About Us:

Insurance Source of Dallas has been helping customers find the best and most affordable insurance rates for over 20+ years. We pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients.

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