Manager of Customer Service Professionals
2 days ago
Job Description:
We are seeking a results-driven Office Manager to join our team at Insurance Source of Dallas. As a key member of our Personal Lines department, you will be responsible for leading and developing a high-performing team, developing and implementing effective sales strategies, and analyzing data to identify areas for improvement.
Responsibilities:
- Manage and train customer service staff
- Oversee policy servicing and sales tactics
- Explain coverages and ensure excellent customer experience
Benefits:
- Competitive hourly base pay ($18-$22 per hour)
- Bonus opportunities based on production
- Frequent additional incentives for meeting weekly and monthly goals
- Paid training and licensing
- Paid time off
- We offer health, dental, and vision insurance
Requirements:
- Must be authorized to work in the United States
- Bilingual - Spanish
- Sales and insurance experience required
- Strong analytical and problem-solving skills
About Us:
Insurance Source of Dallas has been helping customers find the best and most affordable insurance rates for over 20+ years. We pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients.
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