Senior Salesforce Operations Manager
4 weeks ago
BCI - Brokerage Consultants Inc is seeking a highly skilled Senior Salesforce Administrator to lead the development and execution of sales operations strategies within our Salesforce platform. As a key member of our team, you will play a pivotal role in defining processes and optimizing revenue-generating activities while fostering cross-functional collaboration.
Key Responsibilities:- Develop and refine sales operations strategies in alignment with firm goals
- Implement and improve processes to measure and enhance sales efficiency and streamline workflows to drive revenue growth
- Lead the enhancement of our technology stack to support revenue operations and increase productivity
- Handle fundamental Salesforce administrative functions, including user account maintenance and workflows
- Carry out regular internal Salesforce system audits and upgrades
- Work with sales teams to set up personalized dashboards, fields, alerts, and reports to shorten sales cycles and track every lead in greater detail
- Provide actionable insights by sales revenue data and recommend improvements
- Play a key role in strategic planning and contribute revenue-focused perspectives to drive firm growth
- Foster a culture of continuous improvement, innovation, and accountability
- Collaborate with teams to ensure pipeline management, resource allocation, and identify best practices
- 5+ years of hands-on Salesforce administration experience, ideally with Sales Cloud and Marketing Cloud
- Certified Salesforce Administrator; additional certifications (Sales Cloud and Marketing Cloud) preferred
- Bachelor's degree; strong Salesforce product knowledge; marketing automation experience highly preferred
- Knowledge of basic triggers, Apex code, and system integration experience with Outreach or Gong preferred; system integration experience with DST SalesConnect is a plus
- Willingness to work with a small business, wearing several hats, and be in-office 5 days a week
Our client offers a competitive salary range of $100k-150k (plus bonus) plus discretionary bonus, as well as a generous and comprehensive benefits package, including health, dental, vision, disability, and life insurance, 401(k), and profit sharing.
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