Senior Salesforce Operations Manager

3 days ago

San Mateo, California, United States BCI - Brokerage Consultants Inc Full time
Senior Salesforce Administrator

BCI - Brokerage Consultants Inc is seeking a highly skilled Senior Salesforce Administrator to lead the development and execution of sales operations strategies within our Salesforce platform. As a key member of our team, you will play a pivotal role in defining processes and optimizing revenue-generating activities while fostering cross-functional collaboration.

Key Responsibilities:
  • Develop and refine sales operations strategies in alignment with firm goals
  • Implement and improve processes to measure and enhance sales efficiency and streamline workflows to drive revenue growth
  • Lead the enhancement of our technology stack to support revenue operations and increase productivity
  • Handle fundamental Salesforce administrative functions, including user account maintenance and workflows
  • Carry out regular internal Salesforce system audits and upgrades
  • Work with sales teams to set up personalized dashboards, fields, alerts, and reports to shorten sales cycles and track every lead in greater detail
  • Provide actionable insights by sales revenue data and recommend improvements
  • Play a key role in strategic planning and contribute revenue-focused perspectives to drive firm growth
  • Foster a culture of continuous improvement, innovation, and accountability
  • Collaborate with teams to ensure pipeline management, resource allocation, and identify best practices
Requirements:
  • 5+ years of hands-on Salesforce administration experience, ideally with Sales Cloud and Marketing Cloud
  • Certified Salesforce Administrator; additional certifications (Sales Cloud and Marketing Cloud) preferred
  • Bachelor's degree; strong Salesforce product knowledge; marketing automation experience highly preferred
  • Knowledge of basic triggers, Apex code, and system integration experience with Outreach or Gong preferred; system integration experience with DST SalesConnect is a plus
  • Willingness to work with a small business, wearing several hats, and be in-office 5 days a week

Our client offers a competitive salary range of $100k-150k (plus bonus) plus discretionary bonus, as well as a generous and comprehensive benefits package, including health, dental, vision, disability, and life insurance, 401(k), and profit sharing.

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