Strategic Talent Developer for Technology Workforce

3 weeks ago


New York, New York, United States American Express Full time

Transform Your Career with American Express



At American Express, we're dedicated to creating a workplace where everyone thrives. As a Strategic Talent Developer for Technology Workforce, you'll play a critical role in shaping the future of our tech organization.



About the Job

The Senior Program Manager of SWP will support and enable our internal partners, including the Technology Leadership Team (TLT) and their leadership teams by:




  • Enabling systematic analyzing, forecasting, and planning for their workforce
  • Determining the supply and demand to meet their delivery needs
  • Supporting the identification of talent management interventions based on their needs – such as having the right people with the right skills in the right places


How You'll Make an Impact

The Program Manager of SWP will own and manage relationships with a set of senior Technology leaders and their Chief of Staff and partner with teams including Technology Portfolio and Technology Finance. This role will manage the leaders' SWP, driving a regular cadence of meetings to review macro level insights and trending around items such as contractor/colleague ratios, band level mix, location growth, and progress towards Early Careers Program (our graduate hire program) global placements.



This role enables this through:




  • Deepening existing relationships between TWTE and the Technology Leadership Team through effective SWP management and providing a service that supports their organizational needs.
  • Supporting the enablement of best-in-class self-service tools to enable modelling of the SWP and automated dashboard reporting for our partners.
  • Partnership with teams across Technology to manage a systematic end-to-end process to analyze, forecast, and plan the Technology workforce.
  • Deriving meaningful insights from internal data sources and external benchmarking.
  • Identify solutions and drive talent recommendations based on senior leader needs.
  • Collaborating effectively with partners such as Finance and our Colleague Experience Group and building key relationships to identify and manage dependencies.
  • Manage outcomes by managing the details – sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently.


What You'll Need

We're looking for a talented individual with:




  • Bachelor's degree.
  • Strong analytics experience is essential with the ability to draw conclusions and make inferences from the data.
  • Ability to utilize Industry trends and make meaningful recommendations.
  • Excellent communication and influencing skills required, experience with senior stakeholder management.


What We Offer

We offer a competitive salary range of $110,000.00 to $190,000.00 annually + bonus + benefits. Our benefits include:




  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


Join us and discover a career that's tailored to your aspirations. Apply now to become a part of our dynamic team



Salary: $145,000.00



Location: New York, NY



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