Medical Coordinator

9 hours ago

Norwalk, Connecticut, United States Schweiger Dermatology Group Full time
Job Opportunity at Schweiger Dermatology Group

Schweiger Dermatology Group is a leading dermatology practice with over 400 healthcare providers and 115 offices across the country. We provide medical, cosmetic, and surgical dermatology services, with over 1.5 million patient visits annually.

Our mission is to deliver exceptional patient care and create a positive work environment for our team members. We have been recognized as one of the Inc. 5000 Fastest Growing Private Companies in America for seven consecutive years and have received Great Place to Work certification.

Job Summary:

We are seeking a Medical Coordinator to join our team at our Norwalk office. The successful candidate will be responsible for providing high-quality clinical and front office support to patients and providers. This is a per diem hybrid Medical Assistant/Patient Coordinator position, requiring a flexible schedule and a strong attention to detail.

Key Responsibilities:

  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, providers, and colleagues.
  • Assist providers in medical, cosmetic, and laser procedures, and have a thorough knowledge of all clinical treatments to care for patient needs.
  • Check equipment at the beginning of each shift and maintain treatment rooms before and after patients, ensuring all is in proper working order.
  • Perform inventory responsibilities and stocking of supplies and equipment as requested.
  • Complete all required training to learn and adhere to new workflows, including Klara paperwork, patient notifications, and patient messaging.
  • Properly assist providers in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorization, obtaining consents, and/or procedures within established guidelines.
  • Take payments, book follow-up visits, and track inventory used during visits as needed.
  • Execute working knowledge of HIPAA privacy laws by protecting patient information during phone calls, discussing information quietly with patients at the front desk, or deferring to a GM to discuss matters with patients in an exam room.
  • Assist in ensuring the creation of new medical records for each patient, obtaining necessary copies of insurance cards, referrals, and demographic information.
  • Responsible for completing Daily Activity Reports and proper financial duties, such as entering charges and payments throughout the day.
  • Responsible for accurate cash handling, scanning cash and credit card receipts, and verifying proper cash collection and accounting during shifts and at close each day.
  • Responsible for answering incoming phone calls within three rings, confirming ZocDoc appointments, and making outgoing calls for patient retention purposes.
  • Maintain a neat and orderly work area, keeping sensitive patient information out of view and shredding once uploaded into EMR.
  • Constantly check email inboxes, handling time-sensitive emails immediately or communicating needs for support to GM/teammates.

Requirements:

  • 6 months to 1 year of experience working in a dermatology/medical environment preferred.
  • Experience using EMR software and patient scheduling systems preferred.
  • High School Diploma/GED required. Advanced related education encouraged.
  • Medical Assistant certification strongly encouraged.
  • Must be computer savvy and familiar with Microsoft, Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Must be professional, reliable, and dedicated.
  • Open availability to work during office and/or scheduled hours.
  • Working knowledge of HIPAA and OSHA compliance.

Schweiger Dermatology Group is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service, or any other class per local, state, or federal law.

Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

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