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Dining Room Attendant

2 months ago

Charlottesville, Virginia, United States Omni Hotels Full time

Job Summary

The Omni Hotels is seeking a highly motivated and detail-oriented Dining Room Attendant to join our team. As a Dining Room Attendant, you will be responsible for ensuring the cleanliness and organization of the dining area, as well as providing exceptional customer service to our guests.

Key Responsibilities

  • Food Preparation and Service
    • Wash and sanitize all dishes, pots, and serving containers to ensure cleanliness and sanitation.
    • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Cleaning and Maintenance
    • Maintain a clean and safe work environment by sweeping and mopping floors, cleaning worktables, and sanitizing equipment.
    • Ensure compliance with food safety and sanitation protocols.
  • Customer Service
    • Provide exceptional customer service to guests by being attentive, friendly, and responsive to their needs.
    • Respond to guest complaints and concerns in a professional and courteous manner.
  • Teamwork and Communication
    • Work effectively with other team members to ensure seamless service and a positive guest experience.
    • Communicate effectively with guests, colleagues, and management to ensure that all needs are met.

Requirements

  • Physical Demands
    • Ability to regularly lift boxes up to 50 pounds.
    • Ability to stand for long periods of time and fast movement.
  • Skills and Qualifications
    • Ability to comprehend and execute correct set up and use of all dishwashing equipment.
    • Ability to understand and execute food safety and sanitation protocols.
    • Ability to multitask and handle multiple priorities during a shift.

Working Conditions

The Dining Room Attendant will work in a fast-paced kitchen environment with frequent exposure to heat, steam, and cleaning chemicals. The ability to work in a team environment and provide exceptional customer service is essential for this role.