Dining Room Supervisor

2 weeks ago


Charlottesville, Virginia, United States Thompson Hospitality Full time
Lead Dining Room Supervisor

At Thompson Hospitality, we're seeking a highly skilled and experienced Dining Room Supervisor to join our team at The Ridley, a premier restaurant in Charlottesville. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our dining room.

Key Responsibilities:
  • Manage restaurant operations to enhance customer satisfaction and loyalty.
  • Supervise and train dining staff to provide exceptional service and maintain high standards of quality.
  • Handle reservations and optimize seating arrangements to ensure a seamless dining experience.
  • Ensure accuracy in order taking and transmission to the kitchen, maintaining a high level of food quality and presentation.
  • Promote upselling and maintain a strong grasp of our menu offerings.
  • Resolve conflicts among staff and address customer concerns in a professional and courteous manner.
  • Uphold health, safety, and sanitation regulations, maintaining a clean and inviting dining environment.
  • Collaborate with kitchen staff to ensure efficient service and maintain a positive working relationship.
Requirements:
  • Previous experience in restaurant or hospitality management, with a proven track record of success.
  • Strong communication and leadership skills, with the ability to motivate and inspire a team.
  • Knowledge of food safety and health regulations, with a commitment to maintaining high standards of quality.
  • Ability to handle high-pressure situations and solve problems effectively, maintaining a calm and professional demeanor.

We offer a competitive benefits package, including health, dental, and vision coverage, paid time off, and a 401(k) plan with company match. If you're a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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