Dining Room Lead
1 week ago
The Lead Server is a key member of our dining team, responsible for providing exceptional service to residents, guests, and staff in a professional, efficient, and courteous manner. This role requires strong leadership skills, attention to detail, and a passion for delivering a personalized dining experience.
Key Responsibilities:- Customer Service: Greet residents, guests, and staff in a friendly and professional manner, ensuring a positive dining experience.
- Dining Area Setup and Maintenance: Properly set up dining areas, clean designated areas, and maintain high standards of hygiene and cleanliness.
- Food and Beverage Knowledge: Be knowledgeable of menu options, ingredients, and cooking methods, and provide recommendations to residents and guests.
- Team Leadership: Provide guidance and support to servers, and work closely with FOH Management to ensure proper training and scheduling.
- Point of Sale (POS) Management: Ensure accurate and efficient processing of orders, and maintain a high level of customer satisfaction.
- Catered Events: Possess strong working knowledge of catered events, including set-ups, event service, and clean-up.
- Food Handling and Sanitation: Adhere to food handling and sanitation procedures, and maintain a clean and safe work environment.
- Education: High School Diploma or equivalent.
- Certifications: ServSafe certification or willingness to obtain upon employment.
- Training: Platinum Service Training or willingness to obtain upon employment.
- Paid Time Off: Enjoy a comprehensive paid time off package.
- Education Program: Take advantage of our education program, offering financial assistance with education costs.
- Retirement Savings Plan: Participate in our retirement savings plan with a company match.
- Free Meal: Enjoy a free meal while working.
- Paid Holidays: Receive paid holidays.
- Free Gym and Pool Access: Enjoy free access to our gym and pool.
- Free Parking: Take advantage of free parking.
- Medical, Dental, and Vision Benefits: Enjoy comprehensive medical, dental, and vision benefits.
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