Healthcare Operations Specialist II

1 week ago


Rockville Maryland, United States Privia Health Full time
Job Overview

Location: 70% Travel

The Healthcare Operations Specialist II plays a crucial role in overseeing a network of our clinically integrated multi-specialty practices, ensuring accountability for overall performance outcomes.


Key Responsibilities:
  • Manage and oversee a portfolio of independent medical practices.
  • Drive growth and enhancements within the portfolio of healthcare providers.
  • Develop and execute strategic action plans aimed at increasing the overall revenue of medical practices.
  • Foster transparency with practices regarding their financial performance to facilitate necessary changes.
  • Monitor and manage key performance indicators related to finance, revenue cycles, productivity, clinical outcomes, and patient satisfaction.
  • Redesign practice workflows to optimize patient flow and operational efficiency.
  • Provide mentorship and guidance to practice administrators in managing their operations.
  • Support the transition of medical practices from traditional Fee-For-Service models to future risk-based reimbursement frameworks.
  • Implement and communicate new initiatives from Privia Health.
  • Exhibit effective leadership with a focus on constructive feedback within the medical practice environment.
  • Employ strategic thinking to evaluate situations thoroughly and deliver scalable solutions and results.
  • Present relevant healthcare topics professionally.
  • Become proficient in AthenaHealth's Performance Management System and Electronic Health Records.
  • Deliver exceptional customer service to medical practices, ensuring prompt resolution of issues and high client satisfaction.
  • Ensure that operations comply with applicable accreditation, statutory, and regulatory standards.
  • Provide oversight, coaching, and mentorship to assigned performance associates.


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