Shift Leader

2 days ago


Rowland Heights, California, United States Dave's Hot Chicken - Founder's Full time
Job Summary

The Shift Leader is a key member of the Dave's Hot Chicken - Founder's team, responsible for ensuring seamless restaurant operations during their shift. This role requires strong leadership, management, and organizational skills to motivate and direct team members to achieve exceptional results.

Key Responsibilities
  • Supervise and coordinate team members to ensure efficient service delivery and high-quality food preparation.
  • Monitor and maintain restaurant cleanliness, adhering to health and safety standards.
  • Manage cash handling, including balancing cash drawers and preparing deposits.
  • Communicate effectively with team members, management, and guests to resolve issues and ensure guest satisfaction.
  • Participate in training and development programs to enhance skills and knowledge.
  • Contribute to the achievement of business objectives by implementing daily operational routines and activities.
Requirements
  • High school diploma or equivalent preferred.
  • Must be at least 18 years old and fluent in English.
  • Certified in all stations following the DHC Training Program.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods and work in a fast-paced environment.
  • Positive attitude and commitment to guest satisfaction.
Preferred Qualifications
  • Previous experience in a restaurant or hospitality setting.
  • Strong communication and interpersonal skills.
  • Ability to delegate tasks and motivate team members.
  • Flexibility and adaptability in a dynamic environment.


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