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Team Leader

2 months ago

Citrus Heights, California, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in managing daily operations and ensuring exceptional service delivery.

Key Responsibilities:
1. **Employee Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities effectively and monitor progress to achieve operational goals.
3. **Performance Accountability:** Foster a culture of accountability by setting clear expectations and providing constructive feedback.
4. **Customer Service Excellence:** Ensure that the team consistently delivers prompt and friendly service to all customers.
5. **Labor Management:** Strategically staff and schedule shifts to optimize labor costs while maintaining service quality.
6. **Financial Oversight:** Oversee cash handling procedures to ensure accuracy and compliance.
7. **Inventory Control:** Manage inventory levels and ordering processes to meet business needs.

Join our team and contribute to creating memorable experiences for our customers