Deputy Manager

1 week ago

Rowland Heights, California, United States El Pollo Loco Full time
Job Overview

Position: Assistant Manager

Company Culture:

With over 35 years of experience, El Pollo Loco has established itself as a leader in the market, specializing in the finest citrus-marinated fire-grilled chicken. Since our inception in 1980 in Los Angeles, we have expanded to over 450 locations and continue to grow. Our commitment to excellence extends from our products to our team members, creating a truly remarkable environment.

Opportunity for Growth:

Have you ever imagined guiding a team towards success or managing a thriving business? This is your chance to realize that vision. Utilize your team-building expertise and bring your enthusiasm, energy, and outstanding interpersonal skills to the forefront. We offer a comprehensive training program, exceptional mentors, and a supportive team to help you advance your career. The journey is in your hands.

Benefits:

Eligible employees can enjoy the following perks:

  • Medical, Dental & Vision Insurance
  • Sick leave up to 40 hours annually
  • Birthday leave
  • Paid vacation
  • Tuition reimbursement
  • One weekend off per month
  • Opportunities for advancement and internal promotions
  • Complimentary individual meals
  • Discounted family meals*
  • Free shoes twice a year for maintaining a zero-accident record*
  • Flexible scheduling
  • Competitive compensation
  • Ongoing training and development
  • Annual management review with potential merit increases

Qualifications:

  • Experience: Candidates should be current EPL Shift Leaders or possess 2-4 years of supervisory experience, ideally in a restaurant setting. Familiarity with Point-Of-Sale systems is preferred.
  • Education: A high school diploma or equivalent (GED) is preferred.
  • Communication Skills: Excellent written and verbal communication skills in English are essential (knowledge of a second language is a plus).
  • Competencies: Basic math and computer skills, along with strong interpersonal and conflict-resolution abilities.
  • Driving Requirements: Candidates must be at least 18 years old, hold a valid driver's license, and have access to a reliable vehicle for company-related tasks.
  • Food Safety Certification: A Serve Safe Certificate is required at the time of hire or must be obtained and passed upon hiring, where applicable.

Job Details:

  • Work Schedule: Full-time position with varying shifts, including opening, mid-day, and closing. Note that our restaurants do not operate 24 hours.
  • Career Path: We prioritize internal promotions, allowing you to progress from Assistant Manager to roles such as General Manager, Area Leader, Director of Operations, and beyond.
  • Uniform: An EPL-branded shirt will be provided; black slacks and non-slip shoes are required.

Assistant Manager Responsibilities:

  • Overseeing assigned shifts and providing guidance to crew members in the absence of the General Manager.
  • Training and mentoring crew members.
  • Completing administrative responsibilities, including financial and inventory management, scheduling, and maintenance logging.
  • Creating and ensuring outstanding guest experiences.
  • Ensuring adherence to all security, food safety, quality, and cleanliness standards.
  • Maintaining cost controls and contributing to sales and profit objectives.
  • Developing your skills and utilizing available resources to prepare for a future General Manager position.

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