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Team Leader in Restaurant Operations

2 months ago

Rowland Heights, California, United States El Pollo Loco Full time
Job Overview

Position: Assistant Manager

Company Culture:

For over 35 years, El Pollo Loco has been a leader in providing the finest citrus-marinated fire-grilled chicken. Since our inception in Los Angeles, we have expanded to over 450 locations and continue to grow. Our commitment to quality extends from our products to our dedicated team members.

Your Role:

Imagine guiding a team towards success and managing a thriving business. This is your chance to turn that vision into reality. Utilize your team-building expertise and bring your enthusiasm, energy, and outstanding interpersonal skills to the forefront. We offer comprehensive training, mentorship, and a supportive team to help you kickstart your career.

Benefits:

As an eligible employee, you will enjoy a range of benefits, including:

  • Medical, Dental & Vision Insurance
  • Sick leave up to 40 hours annually
  • Birthday leave
  • Paid vacation
  • Tuition reimbursement
  • One weekend off per month
  • Opportunities for internal promotions
  • Complimentary individual meals
  • Discounted family meals*
  • Free footwear twice a year for maintaining a safe work environment*
  • Flexible scheduling
  • Competitive compensation
  • Ongoing training and development
  • Annual management review with potential merit increases

Qualifications:

  • Experience: Candidates should be current EPL Shift Leaders or possess 2-4 years of supervisory experience, ideally in a restaurant setting. Familiarity with Point-Of-Sale systems is preferred.
  • Education: A high school diploma or equivalent (GED) is preferred.
  • Communication Skills: Strong written and verbal communication skills in English (additional languages are a plus).
  • Competencies: Basic math and computer skills, along with strong interpersonal and conflict-resolution abilities.
  • Driving Requirements: Must be at least 18 years old with a valid driver's license and a reliable vehicle for company-related tasks.
  • Food Safety Certification: Must possess a Serve Safe Certificate upon hire or obtain one and pass the EPL Food Safety Audit (FSA) class, if applicable.

Job Details:

  • Work Schedule: Full-time position with varying shifts, including opening, mid-day, and closing hours. Note that our restaurants do not operate 24 hours.
  • Career Growth: We prioritize internal promotions, allowing you to advance from Assistant Manager to roles such as General Manager, Area Leader, Director of Operations, and beyond.
  • Uniform: EPL-branded shirt will be provided; black slacks and non-slip shoes are required.

Assistant Manager Responsibilities:

  • Overseeing assigned shifts and providing leadership to crew members in the absence of the General Manager.
  • Training and mentoring crew members.
  • Completing administrative duties, including financial and inventory management, scheduling, and maintenance logging.
  • Creating and ensuring exceptional customer experiences.
  • Ensuring adherence to all security, food safety, quality, and cleanliness standards.
  • Maintaining cost controls and contributing to sales and profit objectives.
  • Developing your skills and utilizing available resources to prepare for future roles as a General Manager.