Customer Service Ambassador
2 months ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Geico - Government Employees Insurance Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and helping them find solutions to their problems.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding their policies and benefits
- Work collaboratively with internal teams to resolve complex customer issues
- Continuously improve customer satisfaction and retention through proactive communication and issue resolution
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience in a call center or retail environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
What We Offer:
- Competitive hourly rate of $21.34 per hour
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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