Account Manager
5 days ago
We are seeking an experienced Account Manager to join our team at Allied Universal. As a Security Account Manager, you will oversee the day-to-day operations of an assigned account, ensuring the highest level of service and satisfaction for our clients. This role requires strong leadership and communication skills, as well as the ability to manage multiple priorities and complex situations.
About UsAllied Universal is the leading security and facility services company in North America, providing rewarding careers that give you a sense of purpose. Our dynamic, diverse, and inclusive workplace fosters a culture that reflects in our communities and customers we serve.
Responsibilities- Manage a team of security officers, site, and/or shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support
- Develop and implement strategies to improve client satisfaction and retention
- Ensure all required reporting and contract compliance requirements are met
- Assure regular communication of issues or program with Client
- Handle any escalated security issues or emergency situations appropriately
- Comprehensive benefits package, including medical, dental, vision, basic life, AD&D, and disability insurance
- 401(k) or Supplemental Income Plan
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly
- Four-year degree in Criminal Justice, Business Administration, or related field
- Previous Contract Security, facilities management, military, or law enforcement experience
- At least two years of business management/operations/supervisory experience (depending on size/scope of client)
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