Help Desk Specialist

4 weeks ago


Harrisburg, Pennsylvania, United States Indotronix International Corporation Full time
Job Summary:

We are seeking a highly skilled Help Desk Specialist to join our team at Indotronix International Corporation. As a Help Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

Provide technical support and troubleshooting for software and hardware issues
Assist clients with limited knowledge of computers, software, and systems
Utilize call tracking and ticketing software to manage and resolve issues
Collaborate with internal teams to resolve complex technical issues

Requirements:

1+ years of experience in IT Service Desk and/or Call Center environment
Strong knowledge of Microsoft based operating systems and Office 365
Excellent communication and organizational skills
Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment

Indotronix International Corporation is an Equal Opportunity Employer.
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