ER Patient Registration Specialist
2 weeks ago
Job Summary
The ER Patient Registration Specialist at Marshall Medical Center is responsible for accurately registering patients for treatment, ensuring a comfortable and safe experience throughout the admission process. This role delivers a professional first impression of the medical center, providing exceptional customer service to patients and their families.
Key Responsibilities
- Collect and verify patient demographic and financial information to facilitate patient service and reimbursement.
- Understand and adhere to federal and state regulations regarding patient consent, release of information, and HIPAA compliance.
- Interact with patients, physicians, nursing staff, and other healthcare professionals to ensure seamless communication and care.
- Assist with switchboard duties and emergency situations, utilizing effective communication skills to respond to critical situations.
- Maintain the fire alarm system and PBX duties as assigned.
Requirements
- High school diploma or equivalent required.
- Previous healthcare experience and medical terminology preferred.
- Knowledge of Marshall Medical Center's policies and procedures, with a commitment to maintaining compliance.
- Excellent customer service, communication, and data entry skills.
- Ability to work effectively in a team environment and respond to emergency situations.
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