ER Patient Registration Specialist

2 weeks ago


Placerville, California, United States Marshall Medical Center Full time

Job Summary

The ER Patient Registration Specialist at Marshall Medical Center is responsible for accurately registering patients for treatment, ensuring a comfortable and safe experience throughout the admission process. This role delivers a professional first impression of the medical center, providing exceptional customer service to patients and their families.

Key Responsibilities

  • Collect and verify patient demographic and financial information to facilitate patient service and reimbursement.
  • Understand and adhere to federal and state regulations regarding patient consent, release of information, and HIPAA compliance.
  • Interact with patients, physicians, nursing staff, and other healthcare professionals to ensure seamless communication and care.
  • Assist with switchboard duties and emergency situations, utilizing effective communication skills to respond to critical situations.
  • Maintain the fire alarm system and PBX duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • Previous healthcare experience and medical terminology preferred.
  • Knowledge of Marshall Medical Center's policies and procedures, with a commitment to maintaining compliance.
  • Excellent customer service, communication, and data entry skills.
  • Ability to work effectively in a team environment and respond to emergency situations.


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