Alarm Monitoring Center Administrative Support Specialist
2 weeks ago
Administrative Support for Alarm Monitoring Center
American Alarm & Communications
Prioritizing Security and Attention to Detail
In the realm of emergency response, every second is crucial. Our commitment is to ensure that our clients' security and fire alarm systems are fully operational when they need them the most. To further this objective, we are seeking a versatile and detail-oriented administrative professional to assist various teams within our alarm monitoring center.
Position Responsibilities: Your role will encompass supporting essential functions of the monitoring center operations, which includes data entry, customer account updates, and reconciling contracts and billing from third-party vendors. You will also be involved in documenting significant customer interactions and contributing to the implementation of effective solutions.
Qualifications: We are in search of an individual who is self-assured, adaptable, and possesses strong organizational and communication skills, thriving in a dynamic environment. While experience in the security systems sector is advantageous, it is not a prerequisite. This position is suitable for recent graduates or individuals re-entering the workforce.
Compensation and Benefits: We provide competitive compensation along with profit-sharing opportunities. Occasional overtime may be available. Our comprehensive benefits package includes medical, dental, and vision insurance, a 401k plan, as well as personal and holiday leave.
About Us: American Alarm & Communications is a leading provider of security systems and life-safety integration and monitoring services. As a family-owned business, we pride ourselves on our long-standing employee relationships, with our first hire still part of our team after over five decades. This reflects our commitment to valuing our employees and fostering a supportive work environment.
Our Commitment: At American Alarm, our primary mission is to safeguard individuals, their residences, and businesses through advanced electronic security systems and continuous alarm monitoring. Every member of our organization plays a vital role in fulfilling this mission through their dedicated efforts.
We adhere to the Americans with Disabilities Act (ADA) and all relevant state disability laws, ensuring that we do not discriminate against qualified individuals with disabilities throughout the employment process.
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