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Patient Service Representative
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Park Ridge, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key ResponsibilitiesPatient Services: Provide...
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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
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Patient Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare teams.
Key Responsibilities- Provide efficient and effective customer service to patients, families, and healthcare teams
- Manage patient scheduling, registration, and billing processes
- Assist with medical records management and maintenance
- Collect and process payments from patients
- Collaborate with clinical staff to ensure accurate and timely medical records
- High school diploma or equivalent required
- 2-3 years of customer service experience in a high-volume, high-stress environment
- Experience handling difficult customer interactions and resolving issues
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
