Patient Services Coordinator

2 days ago


Oak Park, Illinois, United States Balance Health Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:
  • Greet and check in patients, collecting necessary information and processing payments.
  • Schedule appointments and manage patient flow to minimize wait times.
  • Assist with office duties, including answering phones, responding to emails, and maintaining accurate records.
  • Provide excellent customer service, addressing patient concerns and resolving issues in a timely and professional manner.
Requirements:
  • High school diploma or equivalent required; minimum of 2 years of experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Basic knowledge of computers and office equipment, with the ability to learn and adapt to new systems and technologies.
  • Patient-focused and able to work independently, with a strong attention to detail and ability to multitask.
Work Schedule:
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 3:00 PM
  • Wednesday: 10:00 AM - 7:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 3:00 PM
  • Up to 2 Saturdays a month: 8:00 AM - 12:00 PM
Physical Demands/Environmental Factors:

This role requires regular standing, sitting, and use of hands, as well as specific vision abilities and the ability to lift/carry up to 25lbs.

Travel:

This role requires occasional local travel to locations within your assigned geographic region, with reliable transportation and the ability to travel as assigned.

Equal Opportunity Employer:

Balance Health is an equal opportunity employer and welcomes applications from diverse candidates. If you have a disability or special need that requires accommodation, please let us know.



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