Desktop Support Specialist II

4 days ago


Washington, Washington, D.C., United States Macon & Joan Brock Virginia Health Sciences at Old Dominion Univ Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist II to join our team at Macon & Joan Brock Virginia Health Sciences at Old Dominion Univ. This role will provide implementation and maintenance of all desktop/laptop computer capabilities in a complex network environment for the Department of OBGYN.

Key Responsibilities
  • Implement and maintain desktop/laptop computer capabilities in a complex network environment
  • Provide technical support for all departmental desktop and laptop systems
  • Install and configure network printers
  • Perform network administration for all e-directory, Microsoft Active Directory, and Email user accounts
  • Provide user assistance with basic operations of Office applications
  • Install and maintain specialized server applications
  • Troubleshoot network connectivity issues
  • Maintain physical security and desktop inventory applications
Requirements
  • Associate's degree in MIS, Computer Science, or related technical field or equivalent experience
  • Competency designations in network and desktop support
  • Tier 2 experience in support for installation, maintenance, and troubleshooting
  • Excellent communication and analytical skills
  • Knowledge of network operating systems and administration of network equipment
Working Conditions

This position requires travel to OBGYN locations and affiliated centers as necessary.



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