Customer Service Liaison
2 weeks ago
We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at WestRock. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
- Account Management: Build and maintain strong relationships with customers, understanding their business needs and providing tailored solutions to meet their requirements.
- Communication: Communicate effectively with internal stakeholders, including sales, operations, and logistics teams, to ensure seamless execution of customer orders and projects.
- Problem-Solving: Utilize creative problem-solving skills to resolve complex customer issues, often requiring collaboration with cross-functional teams.
- Project Management: Manage multiple projects simultaneously, prioritizing tasks and ensuring timely delivery to meet customer expectations.
- Training and Development: Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date on industry trends and best practices.
- Education: High school diploma or equivalent required; associate degree or equivalent from a two-year college or technical school preferred.
- Experience: Minimum 3-5 years of experience in a related field, with a proven track record of success in customer-facing roles.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Proficiency in Microsoft Office (Word and Excel) and other software applications.
- Competitive Compensation: Attractive salary reflecting skills, competencies, and potential.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, life insurance, 401(k) with match, and more.
- Career Growth: Opportunities for career advancement and professional development within a global packaging company.
-
Customer Service Liaison
4 days ago
Dallas, Texas, United States Cenveo Full timeJob Summary:Cenveo, a leading global provider of print and related solutions, is seeking a highly skilled Customer Service Liaison to join our team in Dallas, Texas.Key Responsibilities:Act as a liaison between customers, sales, and manufacturing departments to provide exceptional customer service and support.Advise clients on product availability, pricing,...
-
Customer Service Liaison
3 days ago
Dallas, Texas, United States The University of Texas Southwestern Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at The University of Texas Southwestern Medical Center.Key ResponsibilitiesRespond to inbound inquiries from hospital staff regarding supply replenishment.Ensure accurate charging of units for supplies and reverse charges for overstock or excess...
-
Customer Service Liaison
4 days ago
Dallas, Texas, United States Airtron Austin Full timeJob Summary:Airtron Austin is seeking a highly skilled and customer-focused Customer Service Liaison to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Provide timely and...
-
Customer Service Liaison
2 weeks ago
Dallas, Texas, United States Navia Benefit Solutions, Inc. Full timeJob SummaryThe Client Services Specialist will be responsible for providing exceptional customer service to clients and their brokers, serving as a liaison between customer contacts and the day-to-day operations of the account.Key ResponsibilitiesClient Response and Internal Communication: Respond to client inquiries and internal requests within 2-4 hours,...
-
Customer Service Liaison
3 weeks ago
Dallas, Texas, United States Premier Truck Group Full timeJoin Our Team as a Customer AdvocateAt Premier Truck Group, we take pride in the diversity that shapes our exceptional team. We believe that equality and inclusiveness among our members are essential in propelling our organization and the industry forward.About Premier Truck GroupHeadquartered in Dallas, Texas, Premier Truck Group operates over 40 locations...
-
Customer Service Liaison
3 weeks ago
Dallas, Texas, United States GuildQuality Full timePosition Overview: The role of the Customer Care Representative is essential in ensuring homeowner satisfaction by addressing concerns and coordinating necessary repairs.Key Responsibilities:Engage with homeowners to identify issues and arrange repair schedules.Conduct thorough inspections post-repair to ensure quality of subcontractor work.Handle incoming...
-
Customer Service Liaison
2 weeks ago
Dallas, Texas, United States Claudia Salas - State Farm Agent Full timeJob OverviewClaudia Salas - State Farm Agent is seeking a highly motivated and career-oriented professional to join their team as a Customer Relations Representative.Key ResponsibilitiesCollaborate with the agent to establish and meet marketing goals, promoting State Farm products including auto, home, and life insurance.Maintain a strong work ethic with a...
-
Patient Services Liaison
1 day ago
Dallas, Texas, United States Cencora Full timeJob SummaryWe are seeking a highly skilled Patient Services Liaison to join our team at Cencora. This role will be responsible for providing liaison services for patients requiring high-cost retail prescription therapies, focusing on navigation of prescription-related access and affordability barriers.Key ResponsibilitiesProvide subject matter expertise in...
-
Customer Service Representative
7 days ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of garage door repair services, with over 100 locations across the country. Our team of certified technicians repair over 1000 garage doors every day, and we also sell and install a wide selection of garage doors and garage door openers.Job SummaryWe are seeking a highly skilled and...
-
Customer Service Associate
3 weeks ago
Dallas, Texas, United States Service King Full timePosition Title: Customer Experience RepresentativeDepartment: OperationsReports To: General ManagerAbout Us:Service King has been a leader in the collision repair sector for over 45 years, serving customers across 24 states. We are dedicated to fostering a safe and rewarding work environment, with a mission centered on delivering exceptional repairs and...
-
Customer Service Associate
3 weeks ago
Dallas, Texas, United States Service King Full timePosition Title: Customer Experience RepresentativeDepartment: OperationsReports To: General ManagerAbout Us:Service King has been a leader in the collision repair sector for over 45 years, serving customers across 24 states. We are dedicated to fostering a safe and rewarding work environment, with a mission centered on delivering exceptional repairs and...
-
Customer Service Representative
2 weeks ago
Dallas, Texas, United States Service King Full timePosition OverviewThe role of the Customer Experience Associate is pivotal in our Customer Care Center. This position involves providing exceptional support to our clients, insurance partners, and vendors.About UsService King Collision Repair Centers is a leading provider in the collision repair industry, dedicated to delivering high-quality repairs backed by...
-
Patient Services Liaison
4 days ago
Dallas, Texas, United States Cencora Full timeJob SummaryWe are seeking a highly skilled Patient Services Liaison to join our team at Cencora. In this role, you will play a critical part in ensuring patients receive the prescription therapies they need, while navigating access and affordability barriers.Key ResponsibilitiesProvide liaison services for patients requiring high-cost retail prescription...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of residential garage door repair and maintenance services. With over 100 locations across the country, our team of certified technicians repair and install garage doors and openers for homeowners.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service...
-
Customer Service Representative
5 days ago
Dallas, Texas, United States Precision Door Service Full timeAbout Precision Door ServicePrecision Door Service is a leading provider of residential garage door repair services with over 100 locations nationwide. Our company has been franchising since 1999 and has established itself as a trusted brand in the industry.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to...
-
Customer Service Representative
3 days ago
Dallas, Texas, United States Pilot Freight Service Full time{"Job Title": "Customer Service 1", "Job Summary": "The Customer Service Agent 1 is responsible for providing customer service to all callers. They answer incoming calls and troubleshoot any issues. They assist pilot stations and cartage agents.", "Responsibilities": ["Frequent and accurate communication to customer, cartage agents, and other station and...
-
Customer Service Representative
4 days ago
Dallas, Texas, United States Wilbert Funeral Service Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wilbert Funeral Services Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Support: Respond to...
-
Customer Service Representative
3 days ago
Dallas, Texas, United States Bunzl Distribution USA Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.Key...
-
Customer Service Representative
1 week ago
Dallas, Texas, United States Pilot Freight Service Full time**Job Summary:**The Customer Service Agent is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues. They assist pilot stations and cartage agents.**Key Responsibilities:**Frequent and accurate communication to customers, cartage agents, and other station and company personnel.Provide...
-
Customer Experience Liaison
3 days ago
Dallas, Texas, United States Symbiotic Corp. Full time{"Job Title": "Customer Experience Representative", "Job Summary": "Symbiotic Services is recruiting on behalf of a well-established furniture manufacturer for the role of Customer Experience Representative. This position is crucial in fostering positive relationships with both internal and external customers through effective support and service.",...