Senior Social Services Supervisor
2 weeks ago
Location: Pierce County - Tacoma, WA
Job Type: Full Time - Non-Permanent
Department: Dept. of Social and Health Services
Division: ALTSA
Position Overview:
DSHS ALTSA Social Service Specialist 5 - Adult Protective Services Supervisor
Within the Department of Social and Health Services, the Aging and Long-Term Support Administration (ALTSA) focuses on providing essential protective services to at-risk adults in accordance with established regulations. We seek a dedicated leader who is eager to mentor and develop new APS Investigators joining our team.
This role is pivotal in supervising a team of Social Service Specialists, emphasizing the importance of a solid foundation for each investigator. Responsibilities include training new staff on investigative processes, assigning and prioritizing casework, and providing ongoing support and guidance to ensure optimal service delivery to clients.
Key Responsibilities:
- Oversee a team of Social Service Specialists responsible for investigating reports of abuse, neglect, and exploitation of vulnerable adults.
- Recruit, onboard, and train new personnel.
- Establish performance expectations and conduct evaluations to ensure compliance with relevant laws and policies.
- Facilitate regular team meetings and case discussions.
- Distribute workload equitably among team members.
- Assess training needs and provide coaching and support to enhance team capabilities.
- Guide staff in effective time management and case planning strategies.
- Ensure adherence to current policies and procedures through ongoing training and clarification.
- Extensive investigative experience and comprehensive knowledge of laws governing services for vulnerable adults.
- Strong interpersonal skills to collaborate effectively with peers, clients, and community partners.
- Ability to perform essential job functions, including travel and handling necessary equipment.
- Capability to assess social dynamics influencing client decision-making.
- Demonstrated experience in supervising staff and maintaining organizational structure.
- Proficient in independent judgment and situational assessment.
Candidates with a background in social services, including experience as a Social Service Specialist 4 or equivalent roles, are encouraged to apply.
Application Requirements:
- Cover Letter
- Resume
- Three professional references with updated contact information
Note: A background check may be conducted prior to hiring. This announcement may be used to fill multiple vacancies. Employees driving on state business must possess a valid driver's license and liability insurance for personal vehicles used for state business.
Washington State Department of Social and Health Services is an equal opportunity employer, committed to inclusivity and diversity in the workplace.
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