Front Desk Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at RADIAS Health. As the first point of contact for clients and visitors, this role plays a crucial part in providing a positive and welcoming experience to all who enter our facility.
Key Responsibilities:- Greet and assist visitors, ensuring their needs are met and promptly notifying staff of their presence.
- Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
- Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
- Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
- Contribute to various projects, including data entry, mailings, and document preparation as required.
- Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
- Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
- Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
- Maintain a presentable reception area at all times.
- High School diploma or equivalent.
- Knowledge of office management with good clerical and organization skills.
- Knowledge of Microsoft Office products.
- Ability to manage a multiline phone system.
- Experience working in a mental health clinic or other mental health setting.
- 4 weeks PTO first year of employment.
- Casual dress code.
- 12 holidays.
- Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance.
- Tuition reimbursement and Loan Repayment.
- Reimbursement for professional licensure fees.
- Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities.
- 403b retirement plan with an employer percentage match.
- Employer paid short-term and long-term disability insurance.
- Bereavement and paid parental leave.
- Wellness program to support employee overall health and well-being.
- Mileage reimbursement.
RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.
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