Front Desk Associate

4 days ago


Saint Cloud, Minnesota, United States SCI Hotels LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at SCI Hotels LLC. As a Front Desk Associate, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming lobby area.

Key Responsibilities
  • Provide professional and courteous guest service, responding to guest inquiries and resolving any issues in a timely and efficient manner.
  • Process guest check-in and check-out, handling room assignments, key cards, and other related tasks.
  • Manage guest accounts, handling payments, and resolving any discrepancies.
  • Maintain a clean and organized lobby area, including the front desk, waiting area, and surrounding spaces.
  • Perform other duties as assigned by management, including answering phones, responding to emails, and completing administrative tasks.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings.
What We Offer
  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.

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