Help Desk Specialist

3 weeks ago


Johnston, United States Kelly Services Inc Full time
Job Description

We are seeking a skilled Help Desk Specialist to provide top-notch technical support to our clients.

This is a challenging role that requires a unique blend of technical expertise and administrative skills. As a Help Desk Specialist, you will be responsible for providing day-to-day operational support for our computing environment, following established procedures to ensure smooth operations.

You will perform standard processes and operations with ease, utilizing your technical knowledge to troubleshoot issues and resolve problems in a timely manner.

Your duties will include:

  • Documenting and distributing information to internal stakeholders
  • Communicating effectively via email and creating basic documents/records as needed
  • Recognizing and resolving problems with processes or operations supported
  • Maintaining equipment, supplies, and data supporting processes or operations
  • Applying technical knowledge to support processes or operations

As a valued member of our team, you will have the opportunity to work on various projects and contribute to the growth and success of our organization.

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, to support our Help Desk Specialists in their roles.

Benefits

We are proud to offer a range of benefits to our employees, including:

  • A comprehensive health insurance plan
  • A 401(k) retirement savings plan with company match
  • Generous paid time off and holidays
  • Ongoing training and professional development opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.


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