Pharmacy Customer Service Specialist

2 weeks ago


Columbia, Missouri, United States Kilgore's Medical Pharmacy Full time
Position Overview

No prior pharmacy experience necessary.

We are seeking an individual with a solid background in customer service, ideally within a retail environment. While previous pharmacy experience is advantageous, it is not a requirement for consideration.

At Kilgore's Medical Pharmacy, we are dedicated to delivering exceptional customer service in every interaction with our patients and healthcare partners. We are cultivating a workforce that is passionate about enhancing the lives of our patients and positively impacting our community.

Ideal Candidate Attributes:

  • Demonstrates a strong work ethic, whether collaborating with a team or working independently;
  • Exhibits meticulous attention to detail;
  • Possesses a friendly demeanor;
  • Meets high standards for customer service excellence;
  • Adapts effectively to evolving facility requirements;
  • Available to work up to 40 hours weekly, including one Saturday each month and potential evening shifts.

Key Responsibilities:

  • Primarily, deliver outstanding customer service to our clientele.
  • Prepare medications and healthcare products for distribution.
  • Accurately measure medication dosages as per prescription directives.
  • Utilize computer software to process prescriptions.
  • Label and document dosage information appropriately.
  • Oversee the storage and inventory management of medications and supplies.
  • Respond to incoming phone inquiries.
  • Manage financial transactions.
  • Assist customers both in-store and via phone communications.

Compensation:

Starting pay is $14 per hour, with opportunities for increases as you gain knowledge and skills within the pharmacy. Higher starting rates may be available for candidates with prior pharmacy experience.

  • Minimum of one year of customer service experience within the last six years, with two or more years preferred.
  • Strong analytical and critical thinking abilities.
  • Excellent written and verbal communication skills.
  • High attention to detail.
  • Strong organizational capabilities.

Employee Benefits:

  • Closed on Sundays.
  • Competitive compensation.
  • Flexible work schedule.
  • 401(k) retirement plan contributions.
  • Monthly catered lunches.
  • Complimentary daily snacks.
  • In-store discounts.


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