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Pharmacy Customer Service Associate

2 months ago


Columbia, Missouri, United States Kilgore's Medical Pharmacy Full time
Position Overview

No Prior Pharmacy Experience Necessary

We are seeking an individual with a solid background in customer service, ideally in a retail environment. While previous experience in a pharmacy is advantageous, it is not a requirement for this role.

At Kilgore's Medical Pharmacy, we are dedicated to delivering exceptional customer service in every interaction with our patients and healthcare partners. We are cultivating a workforce of individuals who are passionate about providing outstanding service and making a positive impact in our patients' lives and the broader community.

Ideal Candidate Attributes:

  • Demonstrates a strong work ethic, whether collaborating with a team or working independently;
  • Exhibits meticulous attention to detail;
  • Possesses a friendly demeanor;
  • Meets high standards for customer service excellence;
  • Adapts effectively to changing operational needs;
  • Available to work up to 25 hours weekly, including at least one Saturday each month (two preferred) and one or two evenings weekly.

Key Responsibilities:

  • Primarily, deliver EXCEPTIONAL customer service to our clientele;
  • Prepare medications and healthcare products for distribution;
  • Accurately measure medication dosages in accordance with prescriptions;
  • Utilize computer software to process prescriptions;
  • Label and document dosage information appropriately;
  • Oversee the storage and inventory of medications and supplies;
  • Respond to phone inquiries directed to the pharmacy;
  • Manage financial transactions;
  • Assist customers both in-store and via phone.

Compensation:

Starting pay is $14 per hour, with opportunities for increases as you gain knowledge and skills within the pharmacy. Higher starting wages are available for candidates with prior pharmacy experience.

*We are particularly interested in candidates who are available during daytime hours.*

  • A minimum of one year of customer service experience within the last six years is required, with two or more years preferred;
  • Strong analytical and critical thinking abilities;
  • Excellent verbal and written communication skills;
  • High attention to detail;
  • Strong organizational capabilities.
Employee Benefits:
  • Closed on Sundays;
  • Competitive salary;
  • Flexible work schedule;
  • 401(k) retirement plan contributions;
  • Monthly catered lunches;
  • Complimentary daily snacks;
  • In-store discounts.