Customer Support Specialist

2 weeks ago

Columbus, Ohio, United States Randstad Full time
Job Title: Customer Support Representative

We are seeking a highly skilled and motivated Customer Support Representative to join our team at Randstad. As a key member of our licensing team, you will be responsible for reviewing and processing applications, renewals, and cancellations for agent/broker licenses.

Key Responsibilities:

  • Implement customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies.
  • Maintain databases and related background information and files for assigned states, operation, and/or distribution channel.
  • Update and distribute licensing/appointment requirements and procedures manuals.
  • Advises employees, agents, and/or brokers with licensing by providing information on the licensing requirements and process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies.
  • Assists in reviewing, analyzing, and interpreting licensing laws and regulations.
  • Acts as liaison between licensing and assigned internal customers in regard to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner.

Requirements:

  • Two years' office administrative or customer service experience.
  • Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
  • An engaging, passionate, and driven personality.
  • An ability to effectively operate a personal computer with related business software.
  • Excellent oral and written communication skills for contact with customers.

What We Offer:

  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.

About Randstad:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Chemical Abstract Services Full time

    Job Title: Customer Support SpecialistChemical Abstract Services (CAS) is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our scientific information solutions division, you will play a critical role in providing exceptional support to our customers worldwide.Job Summary:The Customer Support Specialist will be...

  • Customer Support Specialist

    3 weeks ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our support team, you will be the first point of contact for our customers, providing them with the assistance they need to maximize their use of our platform.Key ResponsibilitiesRespond to customer inquiries via live chat, owning the...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction, and helping them maximize their use of our platform.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Triple Whale Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Triple Whale. As a key member of our support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring our customers have a positive experience with our platform.Key ResponsibilitiesRespond to customer...

  • Customer Support Specialist

    5 days ago

    Columbus, Ohio, United States Triple Whale Full time

    Job Summary:As a Customer Support Specialist at Triple Whale, you will be the first point of contact for our customers, providing them with the assistance they need to maximize their use of our platform. You will help solve problems, answer questions, and ensure that customers have a positive experience with our product. Your role is critical in maintaining...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Mid-West Equipment Sales Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Small Engine and Parts Customer Support Agent to join our team at Midwest Equipment Sales. As a key member of our support team, you will be responsible for providing exceptional customer service, technical assistance, and troubleshooting support to our customers.Responsibilities and...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States MEDHOST Full time

    Job Title: Customer Support Analyst Tier IJob Summary:The Customer Support Analyst provides professional phone and email support to MEDHOST customers who are utilizing the MEDHOST applications. This role requires strong analytical and problem-solving skills to diagnose and resolve customer issues in a timely and efficient manner.Key Responsibilities:Provide...

  • Customer Support Specialist

    3 weeks ago

    Columbus, Ohio, United States SchoolInfoApp Full time

    Customer Support Representative IISchoolInfoApp is seeking a highly skilled and customer-focused individual to join our growing Customer Onboarding Team as a Customer Support Representative II. As a key member of our team, you will be responsible for providing exceptional technical support and assistance to our clients, ensuring their success with our...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States SchoolInfoApp Full time

    About the RoleSchoolInfoApp is seeking a highly skilled and customer-focused Technical Support Representative to join our growing Customer Onboarding Team. As a key member of our support team, you will play a pivotal role in delivering exceptional customer experiences and ensuring the successful onboarding of our clients.Key ResponsibilitiesProvide timely...

  • IT Support Specialist

    2 days ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job Title: IT Service Desk SpecialistLocation: Columbus, OHPay Rate: $20-21/hr.The IT Service Desk Specialist serves as the primary contact for IT support, providing exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software and...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Arrive Logistics Full time

    Job Title: IT Support SpecialistArrive Logistics is seeking a highly skilled IT Support Specialist to join our team. As a key member of our Service Desk, you will be responsible for providing technical support and assistance to our employees, ensuring that our systems and networks are running smoothly and efficiently.Key Responsibilities:Provide technical...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job Title: IT Service Desk SpecialistLocation: Columbus, OHPay Rate: $20-21/hr.The IT Service Desk Specialist serves as the primary point of contact for IT support, delivering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Lifestyle Communities Full time

    Job Title: IT Support SpecialistJob Summary:The IT Support Specialist will be responsible for providing technical support to end-users, troubleshooting and resolving software and hardware issues, and developing and conducting training programs to ensure employees have the necessary skills to use technology effectively.Key Responsibilities:Investigate and...

  • Customer Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    About the RoleWe are seeking a highly skilled Customer Engineer to join our team in Columbus, OH. As a Customer Engineer, you will be responsible for delivering exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide advanced technical support and problem resolution for corporate customersCollaborate with customers to...

  • Customer Support Manager

    2 weeks ago

    Columbus, Ohio, United States Upstart Network, Inc. Full time

    Lead Customer Support Team at Upstart Network, Inc.As a Manager of Customer Support at Upstart Network, Inc., you will be responsible for leading a team of 8-10 Product Support Specialists. This role is critical as we build out our customer support team for dealerships. You will be responsible for hiring, training, coaching, taking escalations, and anything...

  • IT Support Specialist

    4 weeks ago

    Columbus, Ohio, United States Expedient Full time

    Job Title: IT Support SpecialistWe are seeking an IT Support Specialist to join our team at Expedient, a leading provider of multi-cloud platforms, hosting, and security solutions. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our data center and network infrastructure.Responsibilities:Monitor and troubleshoot...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Kloud9 IT Full time

    Job Title Technical Support Specialist Tier 2We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team at Kloud9 IT. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, remote access, and occasional on-site visits.Key Responsibilities:Provide...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job Title: IT Service Desk SpecialistLocation: Columbus, OHPay Rate: $20-21/hr.The IT Service Desk Specialist serves as the primary point of contact for IT support, delivering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting enterprise software...

  • Customer Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Randstad Full time

    Grow Your Career with a Fortune 100 CompanyA leading Insurance and Financial Services company is seeking a Customer Support Representative to join their licensing team in Grandview Heights, Ohio.Why Work with Us?We offer a competitive hourly rate of $19.00Training will be virtual, followed by a hybrid work scheduleOur office is located at 1000 Yard St,...

  • IT Support Specialist

    2 weeks ago

    Columbus, Ohio, United States Russell Tobin Full time

    Job DescriptionJob Title: IT Service Desk SpecialistLocation: NationwideDuration: ContractPay rate: $20-21/hr.The IT Service Desk Specialist serves as the primary contact for IT support, offering exceptional customer service by responding to incoming calls, documenting issues, and resolving technical problems efficiently. This role involves troubleshooting...