Patient Service Representative

1 week ago


Carmel, United States Axia Women's Health Full time

About Axia Women's Health

We are a leading healthcare provider dedicated to delivering personalized care to women. Our vision is to lead the way in improving women's health, and we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.

Job Summary

We are seeking a full-time Patient Service Representative to join our team at our Carmel Care Center in Indiana. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our medical staff.

Key Responsibilities

  • Greet patients and visitors, and assist and direct them accordingly.
  • Answer telephone calls and route them appropriately.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments and finalize patient schedules.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.

Requirements

  • Adapt to changing priorities and business needs.
  • Be flexible and not easily flustered.
  • Give great customer service.
  • Work in a fast-paced, innovative environment.
  • Focus on what is best for the team over the individual.
  • Work 40 hours per week.

Benefits

  • Full-time benefit-eligibility beginning the first of the month after hire.
  • Immediate 401(k) matching contribution with no vesting period.
  • Generous PTO offering with additional time off for volunteering.
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay.
  • Access to Axia providers at little to no cost through Axia's medical insurance.
  • Axia-paid life insurance, short term and long term disability.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more.


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