Loan Processing Coordinator
1 month ago
Global Credit Union is seeking a highly skilled and detail-oriented Consumer Lending Processing Specialist to join our team. As a key member of our Consumer Lending team, you will be responsible for coordinating branch/member closings, performing data input, and providing exceptional customer service to our members.
Key Responsibilities- Respond to member inquiries regarding loan approvals, denials, guidelines, policies, and programs.
- Coordinate with members and branches to obtain necessary information and documentation for loan closing.
- Process, fund, and close CLC mail and E-Sign loans.
- Obtain loan-related documents, verify title documents, and obtain loan payoffs when necessary.
- Create and review loan checklists.
- Create adverse actions letters and Pre-Approval letters as needed.
- Monitor and process requests and applications in assigned loan queues, phone queues, and email inboxes.
- High school graduate or equivalent.
- One year increasingly responsible experience in a related position, preferably within the consumer loan area or a comparable member service-related position with this credit union.
- Ability to type 35 wpm, operate a 10-key calculator, and be familiar with on-line data operations.
- Ability to diplomatically handle difficult situations.
- Willingness to work evenings and weekends.
- Short-term and long-term incentives.
- Comprehensive medical, dental, and vision insurance plan with HSA and FSA options.
- 401(k) plan with a 5% match.
- Employee Assistance Program (EAP).
- Life and disability coverage.
- Voluntary cash benefits for accident, hospitalization, and critical illness.
- Tuition Reimbursement.
- Generous leave programs, including Paid Time Off accrual, Paid Sick Leave, and Paid Holidays.
Global Credit Union is an Equal Opportunity Employer.
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