Infrastructure Project Engineer
2 weeks ago
About the Programme
Singtel, in collaboration with the Singapore Institute of Technology, has initiated a structured Work-Study Programme (WSP) designed for Polytechnic Diploma holders. This innovative programme aims to provide participants with the opportunity to secure a full-time role at Singtel while simultaneously pursuing a university honours degree in BEng Infrastructure and Systems Engineering.
Role Overview
Are you prepared to take on this exciting opportunity? Make a significant impact by:
- Collaborating closely with the Customer Success Manager to manage the needs of existing and prospective clients.
- Preparing for and supporting client SLA meetings to ensure high levels of customer satisfaction.
- Engaging with clients to gain insights into their business requirements and challenges.
- Participating in client meetings, presentations, and workshops to gather essential requirements for tailored data centre solutions.
- Working alongside the operations and sales teams to design bespoke data centre solutions that align with client specifications, taking into account scalability, performance, security, and cost-effectiveness.
- Providing continuous support to clients post-sale, ensuring the successful implementation and integration of data centre solutions.
- Addressing any technical issues or concerns that may arise, facilitating effective communication between clients and internal teams.
- Participating in customer audits to ensure compliance and satisfaction.
- Coordinating with the maintenance team and clients for significant maintenance activities.
- Assisting in the preparation of monthly reports in collaboration with the DC Operations team.
Qualifications for Success
To excel in this role, candidates should possess:
- A diploma in Mechanical, Electrical Engineering, or Building Services.
- A minimum of 3 years of experience in Mission Critical Facilities or Facilities Management.
- The ability to work effectively with both customers and internal teams.
- Strong multitasking skills, with the capability to work under pressure and meet tight deadlines.
Benefits
At Singtel, we offer:
- Flexible work arrangements.
- A comprehensive suite of health and wellness benefits.
- Ongoing training and development opportunities.
- Internal mobility prospects for career advancement.
Your Career Journey Begins Here
We are dedicated to maintaining a safe and healthy environment for our employees and customers. All prospective employees will be required to be fully vaccinated.
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