Guest Services Manager
2 weeks ago
Position Title: Guest Services Manager
Company Overview: Gecko Hospitality is a leader in the restaurant industry, known for our vibrant atmosphere and commitment to exceptional service.
Job Summary: We are on the lookout for a dedicated Guest Services Manager who possesses remarkable customer service skills and has experience in a high-end dining environment. This role is perfect for a dynamic leader who can motivate and guide their team towards delivering outstanding service.
Key Responsibilities:
- Support the General Manager in overseeing front-of-house operations.
- Ensure all front-of-house staff adhere to company policies and standards.
- Provide immediate feedback to staff to maintain service excellence.
- Facilitate effective communication between service and kitchen teams.
- Prioritize guest satisfaction and maintain a welcoming atmosphere.
Qualifications:
- Minimum of 2 years of management experience in a high-volume restaurant.
- A passion for mentoring and developing team members.
- Proven track record of achieving financial goals.
- Strong guest orientation with integrity and professionalism.
- Availability to support restaurant operations as needed.
Benefits:
- Comprehensive health benefits.
- Employee referral program.
- Discounts for employees.
- Opportunities for career advancement.
- Flexible scheduling options.
- Focus on work-life balance.
Join our team and contribute to a company that values your individuality and encourages personal growth.
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