Guest Services Manager

2 weeks ago


Orange, California, United States Gecko Hospitality Full time

Position Title: Guest Services Manager

Company Overview: Gecko Hospitality is a leader in the restaurant industry, known for our vibrant atmosphere and commitment to exceptional service.

Job Summary: We are on the lookout for a dedicated Guest Services Manager who possesses remarkable customer service skills and has experience in a high-end dining environment. This role is perfect for a dynamic leader who can motivate and guide their team towards delivering outstanding service.

Key Responsibilities:

  • Support the General Manager in overseeing front-of-house operations.
  • Ensure all front-of-house staff adhere to company policies and standards.
  • Provide immediate feedback to staff to maintain service excellence.
  • Facilitate effective communication between service and kitchen teams.
  • Prioritize guest satisfaction and maintain a welcoming atmosphere.

Qualifications:

  • Minimum of 2 years of management experience in a high-volume restaurant.
  • A passion for mentoring and developing team members.
  • Proven track record of achieving financial goals.
  • Strong guest orientation with integrity and professionalism.
  • Availability to support restaurant operations as needed.

Benefits:

  • Comprehensive health benefits.
  • Employee referral program.
  • Discounts for employees.
  • Opportunities for career advancement.
  • Flexible scheduling options.
  • Focus on work-life balance.

Join our team and contribute to a company that values your individuality and encourages personal growth.



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