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Restaurant Manager

2 months ago

Orange, California, United States TGI Fridays Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at TGI Fridays. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our off-premise locations, ensuring that our guests receive an exceptional dining experience.

Key Responsibilities
  • Guest Experience: Ensure that all guests receive prompt and courteous service, and that their orders are accurate and delivered in a timely manner.
  • Team Leadership: Develop and lead a high-performing team that is dedicated to providing exceptional service and ensuring the success of our off-premise locations.
  • Operations Management: Oversee the daily operations of our off-premise locations, including managing inventory, scheduling, and staff performance.
  • Quality Control: Ensure that all orders are prepared and delivered to our guests with 100% accuracy, and that our quality standards are consistently met.
  • Communication: Develop and maintain effective communication with our guests, team members, and management to ensure that our off-premise locations are running smoothly and efficiently.
  • Problem-Solving: Anticipate and resolve any issues that may arise during service, ensuring that our guests receive a positive experience.
  • Training and Development: Provide ongoing training and development to our team members to ensure that they have the skills and knowledge necessary to provide exceptional service.
Requirements
  • Education: College degree preferred.
  • Experience: Minimum of 6 months experience working in a full-service restaurant.
  • Skills: Ability to lead and motivate a team, excellent communication and problem-solving skills, and a strong commitment to providing exceptional service.
  • Physical Demands: Must be able to walk and stand during entire shift, frequent bending and stooping required, and must be able to lift up to 30 lbs.
  • Language: Must be able to read and write English, and must be able to hear well in a loud environment.