Customer Service Representative

3 months ago

Dayton OH United States Genuine Parts Company Full time

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.

COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

  • Customer Service Representative

    4 days ago

    Dayton, Ohio, United States Gordon Food Service Full time

    About the Role:Gordon Food Service is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for:Providing Excellent Customer Service: Engage with customers to understand their needs and provide solutions that meet their expectations.Stocking and Pricing Products: Ensure that products...

  • Customer Service Representative

    1 month ago

    Dayton, OH, United States Cintas Full time

    Requisition Number: 181883 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing...

  • Customer Service Representative

    2 weeks ago

    , OH, United States The Richwood Banking Company Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The Richwood Banking Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both in the branch and at the drive-thru. Your primary...

  • Customer Service Representative

    4 weeks ago

    , OH, United States Ingka External Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring accurate transactions, and resolving customer issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    , IL, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Service Representative to join our team in a call center environment. As a Customer Service Representative, you will be responsible for working on the phone to assist...

  • Customer Service Representative

    6 months ago

    Dayton, United States Rumpke Consolidated Companies, Inc. Full time

    Customer Service Representatives receive and respond to calls from residential customers, ( - Specific to RAG & WTG - corporate and national commercial customers and brokers. - Specific to Municipal Contracts - Municipalities, townships) serving as t Customer Service Representative, Customer Service, Representative, Data Entry, Contracts, Retail, Municipal

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Customer Service Representative

    4 weeks ago

    Dayton, Ohio, United States PrideStaff Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing follow-up calls to ensure customer...

  • Customer Service Representative

    1 month ago

    Dayton, Ohio, United States CSL Plasma Full time

    Job Title: Customer Service RepresentativeCSL Plasma is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to donors, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide excellent customer service...

  • Customer Service Representative

    4 days ago

    Dayton, Ohio, United States FastSigns Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Prepare estimates, implement work...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States PrideStaff Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing follow-up calls to ensure customer...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our Point of Sale...

  • Customer Service Representative

    5 days ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Store Associate Job SummaryAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our Point...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional guest service and ensuring a positive shopping experience for our customers.Key Responsibilities:Greet guests with a warm and welcoming smileAnticipate and meet the needs of guests to ensure a satisfied shopping...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemEnsure orders are organized and...

  • Customer Service Representative

    5 days ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Fitton Clubs.Job Summary:The Member Services Representative will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests, ensuring an...

  • Customer Service Representative

    1 week ago

    Dayton, Ohio, United States FastSigns Full time

    Customer Service RepresentativeFASTSIGNS is seeking a Customer Service Representative to provide exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Provide exceptional customer service and support to clientsRespond to...

  • Customer Service Representative

    2 weeks ago

    Dayton, Ohio, United States Domino's Pizza LLC Full time

    About the RoleWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our pizza-making crew, you'll be responsible for providing exceptional customer service and ensuring that our customers have an amazing experience with Domino's Pizza LLC.Key ResponsibilitiesProvide top-notch customer service to our...

  • Customer Service Representative

    1 month ago

    Dayton, Ohio, United States Dean's Plumbing Full time

    Job Title: Customer Care RepresentativeWe are seeking a highly skilled and dedicated Customer Care Representative to join our team at Dean's Plumbing. As a Customer Care Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Job DescriptionAs a Customer Care...