Supplier Risk Governance Specialist

2 months ago

Richardson, Texas, United States Health Care Service Corporation Full time
Job Summary

This position is responsible for expertly executing supplier management and governance of enterprise critical vendors and business relationships, by ensuring adherence to contractual obligations, enforcement of penalties and monitoring of supplier risk.

This position monitors / analyzes vendor performance, measures performance against Service Level Agreements (SLAs), Key Performance Indicators (KPIs), identifies supplier improvement/innovation opportunities, coordinates supplier audit activities / responds to and coordinates supplier interactions with HCSC departments.

This position may also be responsible for monitoring trends and industry's best practices and for proactively raising recommendations to improve value within vendor governance or business outcomes.

Key Responsibilities
  • Develop and implement effective vendor management strategies to ensure compliance with contractual obligations.
  • Monitor and analyze vendor performance to identify areas for improvement and opportunities for innovation.
  • Measure performance against SLAs and KPIs to ensure vendor compliance.
  • Coordinate supplier audit activities and respond to supplier interactions with HCSC departments.
  • Monitor industry trends and best practices to identify opportunities for improvement.
  • Develop and implement recommendations to improve value within vendor governance or business outcomes.
Requirements
  • College Degree in Business or Finance, or 10+ years of relevant experience.
  • Expert knowledge of vendor management processes.
  • Effective team and peer leadership and influence; strategic thinker who is energized by change and impact.
  • Outstanding interpersonal, verbal and written communication skills.
  • Extensive knowledge and skills to participate and be effective in vendor interactions and vendor management with industry suppliers.
  • Experience developing, reviewing contracts and recommending improvements.
  • Extensive Knowledge of vendor management best practices (specific performance management, risk, compliance, and audit vendor processes).
  • Analytical skills and business acumen to determine how to best leverage deal points.
  • Conflict resolution skills.
  • Consistent thought leadership.
  • Sense of Urgency.
  • Extensive experience in project management and contract negotiation.
  • Extensive experience developing presentations and presenting to management and other internal groups.
  • Self-sufficient on all projects, and vendor management with minimal to no leadership direction.
  • Ability to lead projects without much leadership guidance.
  • Lead and drive to desired customer outcomes.
  • Problem solver who can drive change.
  • Viewed as expert in field.
  • PC proficiency to include Word, Excel, PowerPoint.
  • Ability to drive to conflict resolution.
  • Ability to influence stakeholders.
  • Ability to negotiate successfully with suppliers.
  • Ability to be a peer leader and mentor junior team members.
Preferred Qualifications
  • 4 - 8 years of experience in vendor management, strategic sourcing and contract negotiation, or higher level education (e.g. MBA).
  • Knowledge of HCSC organization.
  • Knowledge of Business Process Outsourcing or Information Technology Outsourcing.
  • Knowledge of Insurance industry.

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