Senior Account Manager, Business Insurance

1 week ago


Portland, Maine, United States Marsh LLC Full time
Senior Account Manager, Business Insurance

At Marsh McLennan Agency, we're seeking a seasoned Senior Account Manager to join our Business Insurance team. As a key member of our team, you'll collaborate with our sales team, clients, and insurance carrier underwriters to successfully grow and retain clients.

Key Responsibilities:
  • Develop and maintain strong relationships with clients on an internal and external basis
  • Coordinate client service needs, including questions, endorsements, and account reviews
  • Identify opportunities to expand existing clients' coverage and maintain product knowledge and service standards
  • Conduct in-person meetings with clients and carriers to ensure seamless service delivery
  • Maintain accurate client information in our systems for data integrity
  • Provide pre-renewal packets and service schedules to clients
  • Assist in training and development of the team
Requirements:
  • 7+ years of commercial insurance experience, with brokerage experience preferred
  • Thorough understanding of the insurance industry, including forms and coverages
  • Excellent interpersonal and written communication skills
  • Ability to prioritize competing deliverables and adapt to changing priorities
  • Microsoft Office proficiency (Word, PowerPoint, Outlook, Excel) required
  • P&C Producers License
Preferred Qualifications:
  • Strong knowledge working with clients in the construction, healthcare, pharma, and/or nonprofit industries
  • Familiarity with our systems, including Sagitta
What We Offer:
  • Generous time off programs, including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
  • Comprehensive medical, dental, and vision plans
  • 401K and company match program
  • Tuition reimbursement and professional development opportunities
  • Hybrid work arrangement
  • Charitable contribution match programs
  • Stock purchase opportunities

We're an equal opportunity employer and welcome candidates from diverse backgrounds. If you're passionate about delivering exceptional client service and have a strong track record in commercial insurance, we'd love to hear from you.



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