Senior Account Manager, Business Insurance
1 week ago
At Marsh McLennan Agency, we're seeking a seasoned Senior Account Manager to join our Business Insurance team. As a key member of our team, you'll collaborate with our sales team, clients, and insurance carrier underwriters to successfully grow and retain clients.
Key Responsibilities:- Develop and maintain strong relationships with clients on an internal and external basis
- Coordinate client service needs, including questions, endorsements, and account reviews
- Identify opportunities to expand existing clients' coverage and maintain product knowledge and service standards
- Conduct in-person meetings with clients and carriers to ensure seamless service delivery
- Maintain accurate client information in our systems for data integrity
- Provide pre-renewal packets and service schedules to clients
- Assist in training and development of the team
- 7+ years of commercial insurance experience, with brokerage experience preferred
- Thorough understanding of the insurance industry, including forms and coverages
- Excellent interpersonal and written communication skills
- Ability to prioritize competing deliverables and adapt to changing priorities
- Microsoft Office proficiency (Word, PowerPoint, Outlook, Excel) required
- P&C Producers License
- Strong knowledge working with clients in the construction, healthcare, pharma, and/or nonprofit industries
- Familiarity with our systems, including Sagitta
- Generous time off programs, including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
- Comprehensive medical, dental, and vision plans
- 401K and company match program
- Tuition reimbursement and professional development opportunities
- Hybrid work arrangement
- Charitable contribution match programs
- Stock purchase opportunities
We're an equal opportunity employer and welcome candidates from diverse backgrounds. If you're passionate about delivering exceptional client service and have a strong track record in commercial insurance, we'd love to hear from you.
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