Commercial Lines Insurance Assistant Account Manager

3 days ago


Portland, Maine, United States Cross Insurance Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Account Manager to join our Commercial Lines team at Cross Insurance. As an Assistant Account Manager, you will play a key role in supporting our Account Managers in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Maintain a Property & Casualty license and stay up-to-date with Continuing Education requirements.
  • Understand and follow the Basic Procedure Manual and Workflow Manual.
  • Use approved Action Codes in AMS 360.
  • Follow up and complete open suspense's daily.
  • Keep accurate notation and documentation in the agency management system.
  • Servicing and selling commercial insurance products to prospective and existing clients.
  • Establish and maintain good working relationships with company personnel, including underwriters, marketing representatives, and claims representatives.
  • Provide quality customer service to existing and prospective clients.
  • Proactively retain accounts when applicable.
  • Servicing an assigned book of business.
  • Stay up-to-date on new insurance products and market/industry trends.
  • Understand and analyze insurance coverage and policy forms.
  • Strong written, oral, and phone communication skills.
  • Organize, set, and maintain priorities.
  • Working knowledge and/or experience with AMS360, Microsoft Office (Word, Outlook, Teams), ACORD forms, and basic online quoting platforms.
  • Collect payment information, upload payments to various company websites, answer billing questions, and record activity notes in AMS360.
  • Assist Account Managers in completing checklists and coverage reviews.
  • Prepare and mail out Agency forms and letters as needed.
  • Assist with replacement cost estimators, binders, loss runs, etc. as needed.
  • Assist small commercial lines staff with various projects as needed.
  • Act as primary backup to Account Managers while on PTO.
  • Enter/update remarket information for commercial submissions and quoting as needed.
  • Collaborate with staff members from other departments to provide total account solutions.
Requirements
  • Property & Casualty license.
  • Continuing Education requirements.
  • Basic Procedure Manual and Workflow Manual knowledge.
  • AMS 360 experience.
  • Microsoft Office (Word, Outlook, Teams) skills.
  • ACORD forms knowledge.
  • Basic online quoting platforms experience.


  • Portland, Maine, United States Cross Insurance Full time

    Welcome to Cross Insurance, where your skills are valued. Role Overview: Small Business Commercial Lines Assistant Manager The Assistant Manager for Commercial Lines plays a crucial role in supporting Account Managers within our commercial lines division. This position is centered around fostering and maintaining robust relationships with clients,...


  • Portland, Maine, United States Cross Insurance Full time

    Welcome to Cross Insurance, where your skills are valued. Role: Small Commercial Lines Assistant Account Manager The Assistant Account Manager plays a crucial role in supporting Account Managers within the commercial lines division, fostering and nurturing robust relationships with clients, underwriters, and other professionals in the insurance sector.Key...


  • Portland, Maine, United States Cross Insurance Full time

    Welcome to Cross Insurance. We are seeking a talented individual to join our team as a Commercial Lines Assistant Account Manager. This role is essential in providing support to our Account Managers while fostering strong relationships with clients, underwriters, and other industry professionals.Key Responsibilities:Maintain a valid Property & Casualty...


  • Portland, Maine, United States Cross Insurance Full time

    Welcome to Cross Insurance, where your skills are valued. Position: Small Commercial Lines Assistant Account Manager The Assistant Account Manager plays a crucial role in supporting Account Managers within the commercial lines division, fostering and nurturing strong relationships with clients, underwriters, and other professionals in the industry.Key...


  • Portland, Maine, United States United Insurance Full time

    Job DescriptionJob Summary:United Insurance is seeking a highly skilled Personal Lines Account Manager to join our team. As a key member of our sales team, you will be responsible for maintaining a high level of customer service to retain established accounts and to solicit new business as opportunity presents itself.Key Responsibilities:Client Relationship...


  • Portland, Maine, United States United Insurance Full time

    Job Listing: Personal Lines Account ManagerThe Personal Lines Account Manager plays a crucial role in fostering robust customer connections, ensuring both current and prospective clients receive outstanding service. This position encompasses a variety of responsibilities, including managing correspondence, addressing client inquiries, and promoting new...


  • Portland, Maine, United States United Insurance Full time

    Job Listing: Personal Insurance Account CoordinatorThe Personal Insurance Account Coordinator plays a vital role in fostering robust client relationships by delivering outstanding service. This position encompasses a variety of responsibilities, including managing correspondence, addressing client inquiries, and promoting new business initiatives.Key...


  • Portland, Maine, United States Cross Insurance Full time

    About the Role:We are seeking a highly motivated and experienced Insurance Sales Representative to join our team at Cross Insurance. As a Personal Lines Sales Professional, you will be responsible for prospecting, networking, and selling new personal lines business while creating and maintaining strong relationships with current customers, underwriters, and...


  • Portland, Maine, United States Cross Insurance Full time

    About the Role:We are seeking a highly motivated and experienced Insurance Sales Representative to join our team at Cross Insurance. As a Personal Lines Sales Professional, you will be responsible for prospecting, networking, and selling new personal lines business while creating and maintaining strong relationships with current customers, underwriters, and...


  • Portland, Maine, United States Maine Insurance Agents Association Full time

    About the RoleWe are seeking a highly motivated and experienced Insurance Sales Representative to join our team at Maine Insurance Agents Association. As an Insurance Sales Representative, you will be responsible for soliciting new business and retaining established accounts, working closely with our Account Managers to develop and implement sales...


  • Portland, Maine, United States Maine Insurance Agents Association Full time

    About the RoleWe are seeking a highly motivated and experienced Insurance Sales Representative to join our team at Maine Insurance Agents Association. As an Insurance Sales Representative, you will be responsible for soliciting new business and retaining established accounts, working closely with our Account Managers to develop and implement sales...


  • Portland, Maine, United States NBT Bank Full time

    Job SummaryNBT Bank is seeking a highly skilled and experienced Commercial Banking Relationship Manager to join our team. As a key member of our commercial lending team, you will be responsible for developing and maintaining relationships with high net worth customers and complex transactions.Key ResponsibilitiesNew Business Development: Identify and pursue...


  • Portland, Maine, United States Cross Insurance Full time

    Job SummaryWe are seeking a highly skilled and experienced Employee Benefits Account Service Representative to join our team at Cross Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and their employees, while also fostering long-term relationships with our insurance carriers and...


  • Portland, Maine, United States NBT Bank Full time

    Compensation Range: $137,000 - $183,465.00 Position Overview: Responsible for driving New Business Development initiatives, focusing on high-value clients and intricate financial transactions. Evaluates credit applications and determines the creditworthiness of applicants. Manages a diverse loan portfolio by collecting essential financial information and...


  • Portland, Maine, United States NBT Bank Full time

    Compensation Range: $137,000 - $183,465.00 Position Overview: Responsible for driving New Business Development initiatives, engaging with affluent clients and managing intricate transactions. This role involves assessing loan applications and determining the creditworthiness of applicants. The individual will oversee a loan portfolio, which includes...


  • Portland, Maine, United States Alliant Insurance Services, Inc. Full time

    Location: Cumberland Foreside, ME, USACompany Overview:Alliant Insurance Services is a leading and rapidly expanding insurance brokerage and consulting firm in the nation. We operate through a diverse network of specialized national platforms and local offices, providing our clients with a comprehensive suite of solutions that emphasize innovative strategies...


  • Portland, Maine, United States Alliant Insurance Services, Inc. Full time

    Location: Cumberland Foreside, ME, USACompany Overview:Alliant Insurance Services is recognized as one of the largest and rapidly expanding insurance brokerage and consulting firms in the nation. We operate through a network of specialized national platforms and local offices, delivering a comprehensive portfolio of solutions founded on innovative thinking...


  • Portland, Maine, United States Julie Francis - State Farm Agent Full time

    Job OverviewAs a valued member of the Julie Francis - State Farm Agent team, we are seeking a highly motivated and customer-focused professional to join our team as an Insurance Account Representative. This is an exciting opportunity to grow your career in a dynamic and fast-paced environment, where you will have the chance to make a real impact on our...


  • Portland, Maine, United States USIC Full time

    About the RoleWe are seeking a highly skilled and motivated 3rd Class Line Worker to join our team at USIC. As a key member of our utility services team, you will be responsible for assisting in the construction and maintenance of line projects, including transmission, distribution, and telecommunication lines and related equipment/structures/facilities.Key...


  • Portland, Maine, United States Concord Coach Lines Inc Full time

    Job Summary:Concord Coach Lines Inc is seeking a skilled Motor Coach Operator to join our team. As a Motor Coach Operator, you will be responsible for safely transporting passengers on our motor coaches.Key Responsibilities:Drive a motor coach safely and efficiently, adhering to all traffic laws and regulations.Provide excellent customer service to...